Terms of Service

Here Comes the Bus

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YOUR Subscription:

Thank you for your Subscription. (“Subscription”) to Here Comes the Bus will be a valuable tool and complement your efforts to keep track of your child’s school bus and minimize wait time, as well as provide you with peace of mind.

By clicking “Enable my Subscription” you agree to the terms and conditions which follow.

Terms and Conditions of Your Subscription:

By installing and using the Application (as defined below), you agree at all times during the term of your subscription to comply with the AppTerms (as hereinafter defined), which AppTerms may be changed from time to time by Synovia in its sole discretion, subject to reasonable notice given to you by Synovia prior to the effective date of any such changes.


“Application” shall mean the software provided by Synovia (including such upgrades or other software or documentation which might otherwise be supplied from time to time during the term of your Subscription) to permit you to access services available by or through Synovia for use on Apple IOS and Android OS devices, which must be provided by you at your own cost and expense.

“AppTerms” shall mean the Terms and Conditions set out (or otherwise referenced) herein.


Use by Synovia of any personal information you supply when using the Application shall be limited and in no event shall either your identity or the identity of your child (or children as the case may be) be supplied to a third-party (not to include school personnel in the case of an emergency) for any purpose.

  1. THE WEBSITE: Synovia Solutions LLC.com

The Application will allow you to access certain functionality from time to time available on the Synovia Solutions LLC.com website (“Website”). Any access to the Website shall be governed by the terms of use which are set out on the Website.


Terms and Conditions with respect to Passengers and Baggage are included on the Website and must be complied with to the extent applicable.  In no event shall Synovia have any liability for any books, school bags or other personal items or baggage in your child’s possession upon boarding a school bus, or which are left on a school bus upon departure.


5.1. All trademarks, copyrights, database rights and other intellectual property rights of any nature kind or description in, to or under the Application or in any way related to the use thereof, together with the underlying software code, are owned either directly by Synovia or by its licensors, and no such rights are conveyed or transferred to you as a result of your subscription(s), except to the limited extent expressly provided in 5.2. hereof.

5.2. During the term of your Subscription, you are given a worldwide, non-exclusive, royalty-free revocable license to use the Application. During the term of your subscription you may use the Application for business purposes as well as for personal use.


6.1. You agree you will not, nor will you allow or permit third parties on your behalf, to: (i) make and distribute copies of the Application; (ii) copy, reproduce, alter, modify, reverse engineer, disassemble, decompile, transfer, exchange or translate the Application or any part thereof; or, (iii) create derivative works of all or any part of the Application of any kind or character whatsoever, regardless of the reason or purpose involved.

6.2. Any use of the Application must comply with the AppTerms. Synovia reserves the right to cancel your license to use the Application in the event you violate the AppTerms. Synovia at any time, in its sole discretion, reserves the right to amend or withdraw the Application, or modify amounts charged for use of the Application or any service related thereto which is otherwise made available to you by Synovia, subject to reasonable notice [a minimum of thirty (30) calendar days] given to you by Synovia prior to the effective date of any such amendment, withdrawal or cancellation.

6.3. Any agreement you may have with your mobile network provider(s) (“Mobile Provider”) is independent of your Subscription or any use of the Application. Fees or charges of your Mobile Provider or any other costs incurred in connection with use of the Application shall be your sole responsibility. Synovia shall have no liability whatsoever for payment or reimbursement of any such amounts or charges incurred, whether to obtain network access or otherwise.

6.4. If you are not the bill payer for the mobile telephone or handheld device being used to access the Application, you hereby warrant to Synovia that you have received permission from the bill payer to use such telephone or handheld device to obtain network access and to facilitate use of the Application.


7.1. The Application when used with a mobile device is currently only available for use with handheld mobile devices running Apple iOS and Android OS Operating Systems. Subject to the foregoing, Synovia will use reasonable efforts to make the Application available to you at all times. The Application is provided, however, for use over the internet and mobile networks, and the quality and availability of the Application may be affected by factors outside the reasonable control of Synovia, and for which Synovia cannot (and does not) assume any responsibility.

7.2. Synovia and its group of companies, sub-contractors and licensors do not accept any responsibility whatsoever in the event the Application becomes unavailable for use, you experience downtime, or difficulties are encountered in downloading or accessing content, or in the event any other communication system failure occurs which results in the Application being unavailable or unusable with your mobile device.


8.1. A mobile device, a compatible mobile telephone or a handheld device which meets all necessary minimum specifications for internet access is required to use the Application (‘Software Requirements’).

8.2. Current Software Requirements (which are subject to future changes) are as follows: Apple iOS devices running iOS 8.4 or higher, and Android OS devices running Android OS 4.0 or higher; Language: English. Future upgrades may result in changes in which devices we will continue to support. In the future we may upgrade to a version that is not supported by these versions.

8.3. The current version of the Application software which will be supplied to you for use during the term of your Subscription may be upgraded or changed from time to time by Synovia to provide new functions and services.


9.1. Synovia may cancel your Subscription and terminate any further use of the Application by you at any time in its sole discretion by giving you a minimum of fifteen (15) calendar days’ notice prior to the effective date of cancellation.

9.2. You may cancel your Subscription to be effective at the end of any calendar month during the term of your Subscription by giving notice in writing to Synovia at least fifteen (15) calendar days prior to the effective date of cancellation.

9.3. Upon the effective date of any cancellation: (i) the rights and licenses granted to you hereunder shall terminate; (ii) you will have no further right to use the Application and any related software for any purpose; and (iii) upon the request of Synovia, the software shall be promptly returned in packaging (postage prepaid) and to the address provided by Synovia.


10.1. In no event shall Synovia be liable for any direct, indirect, special, punitive, exemplary or consequential losses, COSTS or damages of ANY nature, kinD or description, OR FOR ANY CLAIM OR CAUSE OF ACTION, ARISING OUT OF OR IN CONNECTION WITH the use OF, the Application, including, WITHOUT LIMITATION, ANY loss of INCOME, OR ANY LOSS OF profit OR BUSINESS OPPORTUNITY, whether or not in the contemplation of the parties upon execution hereof or otherwise, and whether ANY SUCH CLAIM OR CAUSE OF ACTION IS based on breach of contract, tortious conduct (including negligence), product liability or otherwise.

10.2. Synovia shall have no liability for any damage or alteration to your equipment (including, but not limited to, any computer equipment, handheld devices or mobile telephones), as a result of the installation or use of the Application.

10.3. Synovia shall have no liability whatsoever for any claim, demand, action or course of action arising out of or in connection with any personal injury or loss of life which may result through use or availability of the Application, or any other software or services provided hereunder by Synovia, unless proximately caused by its sole negligence or wrongful acts.

10.4     Synovia shall have no liability whatsoever for any claim, demand, action or course of action arising from the unauthorized use by a minor for any unintended or illegal use or purpose, including but not limited to unauthorized access to a transportation vehicle or facility, misrepresentation of personal identity of themselves or others, or any other deceptive or unlawful activity.


To the maximum extent permitted by law, Synovia hereby disclaims all implied or express warranties of merchantability, fitness for a particular purpose or other SIMILAR WARRANTIES, with regard to the Application OR ANY related software, AND DISCLAIMS ANY WARRANTY THAT THE USE OF THE APPLICATION WILL BE UNINTERRUPTED, ERROR FREE OR THAT ANY INFORMATION DERIVED THROUGH USE OF THE APPLICATION OR RELATED SOFTWARE WILL BE ACCURATE OR COMPLETE. The Application and related software is provided “AS IS” and without any representation or warranty of any nature, kind or description, express or implied.

Privacy Policy can be found HERE

Please like us on Facebook so you can receive our latest updates and notifications.

And tweet at us, too.

Our blog is also a great resource for parents, student and administrators.